Legal Information

Mospaly's Terms & Conditions — In plain English

Please read these Terms & Conditions before using mospaly. We've made every effort to write them in plain, clear language so there's no room for confusion.

Last updated: January 1, 2026
12
Section
18+
Age Restriction
Bangla
languages
Transparent
Terms & Conditions

Key highlights at a glance

A quick summary of the most important aspects of Mospaly's terms and conditions

🔞

Age restrictions are strictly enforced

Mospaly is strictly for users aged 18 and above. Age is verified at registration, and any underage accounts are closed immediately.

👤

One Account Per Person

Each person may register only one account on mospaly. Creating multiple accounts may result in all accounts being closed and all funds being forfeited.

💳

Payments must be made in your own name

All deposits and withdrawals must be made using a payment method in the account holder's own name. Third-party payments are not accepted.

🎁

Bonus terms are clear

Every Mospaly bonus clearly states its wagering requirements and expiry. Make sure to read the terms before claiming any bonus.

🛡️

Zero tolerance for fraud

Mospaly reserves the right to close accounts involved in system manipulation, bot usage, or any other form of fraudulent activity.

📋

Right to Modify Terms

Mospaly reserves the right to update these Terms & Conditions as needed. Any changes will be communicated to your registered email and published on the website.

1

General Terms & Eligibility

By using the Mospaly website or mobile app, you confirm that you have read, understood, and agreed to these terms and conditions in full. If you object to any of the terms, please refrain from using Mospaly.

These terms and conditions form a legal agreement between Mospaly and the user. The following eligibility criteria must be met to use Mospaly's services:

  • Must be at least 18 years of age
  • Online gaming must be legally permitted in your country or region of residence
  • Registration must be voluntary and of your own free will
  • You must register using accurate and truthful information
Mospaly's services are not available to residents of countries or regions where online gaming is prohibited by law. It is entirely the user's responsibility to comply with their local laws.
2

Account Registration & Verification

To register with Mospaly, you must provide accurate and complete information. The name, address, and ID details submitted at registration must be real and belong to you.

  • Each individual may register only one account — multiple accounts are strictly prohibited
  • Your account must not be shared with anyone else
  • Keeping your account password confidential is your own responsibility
  • KYC (Know Your Customer) verification may be required after registration
  • A copy of your national ID or passport may be required before processing a withdrawal
Important: Accounts created with false information may be closed and any funds forfeited at any time. Mospaly urges all users to ensure the information they provide is accurate.
3

Deposits, Withdrawals & Payment Policy

Mospaly supports deposits and withdrawals via popular mobile banking services in Bangladesh, including Mobile Pay, Nagad, and Rocket. All payment-related rules are outlined in detail below:

  • Minimum deposit amount: ৳200 BDT
  • Minimum withdrawal amount: ৳500
  • Withdrawal requests are typically processed within 1–24 hours
  • Deposits and withdrawals must use the same payment method and be in the same name
  • Third-party transactions are strictly prohibited
  • Additional verification may be required for suspicious transactions

Account verification (KYC) must be completed before making a withdrawal. Unverified accounts may experience delays in withdrawal processing. Mospaly reserves the right to investigate any unusual or suspicious transactions.

In line with our anti-money laundering policy, mospaly complies with international AML (Anti-Money Laundering) regulations. Any unusual financial transactions may be reported to the relevant authorities.
4

Bonuses & Promotional Offers

Mospaly offers a range of bonuses and promotional offers, each with its own terms and conditions that must be read before claiming.

  • The welcome bonus is available to new members only and can be claimed once
  • A Wagering Requirement applies to every bonus
  • Bonus funds must be wagered a specified number of times before they can be converted to cash
  • Any unused bonus funds will be automatically forfeited once the bonus expires
  • Any attempt to claim bonuses through multiple accounts will result in all accounts being closed
  • Mospaly reserves the right to modify or cancel any bonus offer
Bonus Withdrawal: To withdraw winnings earned from a bonus, you must first meet the applicable Wagering Requirement. This condition is clearly stated on each bonus page.
5

Gaming Rules & Responsible Gaming

Mospaly believes gaming should be a form of entertainment — not a primary source of income. We encourage all players to game responsibly.

  • Never bet more than you can afford to lose
  • Avoid the urge to place larger bets to recover losses
  • Make use of the deposit limit feature
  • A self-exclusion option is available, allowing you to temporarily or permanently exclude yourself if needed
  • Avoid playing under the influence of alcohol or drugs

On Mospaly's Responsible Gaming page, you can set deposit limits, take a cooling-off period, or apply for full self-exclusion. These services are completely free and available at any time.

6

Prohibited Activities

The following activities are strictly prohibited on the Mospaly platform. Any such activity, if detected, will result in immediate action:

  • Using bots, scripts, or automated software to play games
  • Exploiting system vulnerabilities or bugs to gain unfair advantages
  • Attempting to access another user's account without authorization
  • Attempting to hack or carry out a cyberattack on the platform
  • Using the platform for money laundering or any other illicit financial activity
  • Claiming bonus benefits through multiple accounts
  • Collusion with other players
Engaging in any of the prohibited activities listed above will result in permanent account closure, forfeiture of all deposits and winnings, and legal action where necessary.
7

Account Suspension & Closure Policy

Mospaly reserves the right to temporarily suspend or permanently close an account without prior notice in the following circumstances:

  • Violation of Terms & Conditions
  • If you register using false or incomplete information
  • If account verification fails
  • If suspicious financial activity is detected
  • If your account remains inactive for an extended period

Users may also request account closure at any time through the support team. If a valid balance exists and no rule violations are found at the time of closure, the remaining funds will be returned.

8

Privacy & Data Protection

Mospaly takes the protection of your personal data seriously. All information provided at registration is secured with SSL encryption.

  • Your personal information is never sold to third parties
  • Your information is never shared without a legal obligation
  • Anonymized data may be analyzed to improve our services
  • Read our Privacy Policy to learn more
For more details, visit our Privacy Policy Visit the page.
9

Limitation of Liability

Mospaly strives to deliver the highest quality service, but will not be held liable in the following cases:

  • Games interrupted mid-session due to loss of internet connection
  • Damage caused by issues with the user's own device
  • Transaction delays caused by third-party payment gateways
  • Unexpected technical issues or scheduled maintenance downtime
  • Account credentials compromised due to the user's own negligence

However, if a genuine financial loss occurs due to a technical issue, Mospaly will investigate the matter through its support team and work to resolve it.

10

Dispute Resolution Process

For any dispute or complaint, please contact mospaly's support team first. We believe most issues can be resolved through direct communication.

  • Submit your complaint via live chat or email first
  • An initial response will be provided within 48 hours of receiving your complaint
  • For complex cases, we will aim to provide a resolution within 7 business days
  • Mospaly's decisions are considered final
Contact: support@mospaly.net — our support team is available 24/7, every day of the week.
11

Governing Law & Jurisdiction

Mospaly is an internationally licensed online gaming operator. These terms and conditions, and all matters related to Mospaly, are governed by applicable international gaming laws and regulations.

  • Mospaly operates under an international gaming license
  • The rules and regulations of the licensing authority will apply in any legal dispute
  • Users are solely responsible for complying with the laws of their own country
  • If any part of this agreement is found to be invalid, the remaining provisions will continue to apply
12

Contact & Support

If you have any questions or need clarification about these terms, Mospaly's support team is always ready to help. The easiest ways to reach us are via live chat or email.

  • Email: support@mospaly.net
  • Live Chat: Click the chat icon at the bottom right of the website
  • Support hours: 7 days a week, 24 hours a day
  • Average response time: under 2 minutes
Final Note: mospaly is committed to transparency and trust above all else. These Terms & Conditions are designed to protect the interests of both you and us.

Now that you know the rules, let's get started

You've read mospaly's Terms & Conditions. Now register and enjoy a 100% bonus on your first deposit.

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